DeskFlow Docs
Get Started

The leading provider of innovative solutions

Categories

Introduction

Ticketing

Team

Automation

Integrations

Popular Articles

Adding Team Members

Assigning Tickets to Team Members

Connecting Email (Gmail/SMTP)

To receive emails in DeskFlow:Go to IntegrationsChoose Email ProviderEnter SMTP or Gmail credentialsVerify connectionAll incoming emails will now appear as...

Creating Automation Rules

Getting Started with DeskFlow

To start using DeskFlow:Create your accountVerify your email addressSet up your first inboxInvite team membersConnect your support channels (email/chat)Once setup...

How Tickets Work

Roles & Permissions

Slack Integration

Introduction
  • Getting Started with DeskFlow
  • What is DeskFlow?
Ticketing
  • Ticket Status Explained
  • Assigning Tickets to Team Members
  • How Tickets Work
Team
  • Roles & Permissions
  • Adding Team Members
Automation
  • Using Macros (Saved Replies)
  • Creating Automation Rules
Integrations
  • Slack Integration
  • Connecting Email (Gmail/SMTP)
© ThriveDesk 2026. Powered by ThriveDesk