Desk Flow
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Introduction

Getting Started with DeskFlow To start using DeskFlow:Create your accountVerify your email addressSet up your first inboxInvite team membersConnect your support channels (email/chat)Once setup...
What is DeskFlow?

Ticketing

Ticket Status Explained
Assigning Tickets to Team Members
How Tickets Work
Introduction
  • Ticketing
    • Ticket Status Explained
    • Assigning Tickets to Team Members
    • How Tickets Work
  • Getting Started with DeskFlow
  • What is DeskFlow?
Team
  • Roles & Permissions
  • Adding Team Members
Automation
  • Using Macros (Saved Replies)
  • Creating Automation Rules
Integrations
  • Slack Integration
  • Connecting Email (Gmail/SMTP)
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